SIX IronmongeryDirect employees have successfully passed their Stage 1 Certificate in Architectural Hardware (CiAH) from the Guild of Architectural Ironmongers (GAI), with a further employee having gained Stage 2.
After completing the year-long, online course, IronmongeryDirect is delighted to congratulate Amy Aldwinckle-Day, courier administrator; Megan Ross, customer services team leader; Lily Lothian, sales team supervisor; Hollie Cummins, key account executive; Kimberly Mccluskie, category assistant, Lee O’Shea, supply chain planning assistant, and Phoebe Judd, category assistant, who passed her Stage 2.
The globally recognised GAI Certificate in Architectural Hardware has been developed to provide a solid foundation of ironmongery knowledge, enabling informed decisions when working with a range of products from hinges and seals to door closing devices — all of which are sold by IronmongeryDirect. Additionally, the certificate covers specification best practices and industry standards.
Kelsey West, HR manager at IronmongeryDirect said, “We are incredibly proud of Amy, Megan, Lily, Hollie, Kimberly, Lee and Phoebe. They have worked hard and shown real dedication to enhance their industry expertise and professional development. Their fantastic achievement strengthens our team so that when customers contact us, we have more GAI staff across different departments with genuine specialist knowledge who can support them when it comes to selecting the right products for the job.”
Customer service excellence is a cornerstone at IronmongeryDirect; the specialist retailer’s team of friendly and helpful staff is available six days a week, Monday to Friday from 7.00 am to 7.00 pm and Saturdays from 09.00 am to 1.00 pm. Trade quotes can be provided by emailing: quotes@ironmongerydirect.com, with Live Chat and WhatsApp messaging also available to ensure getting what you need is quick, easy and hassle-free.
Award-winning online supplier, IronmongeryDirect, has over 18,000 products in stock including everything from hinges, locks, and security devices to specialist fire door hardware and electrical products.
See page 3 of our October/November 2024 issue on our Back Issues page.
